Welcome to Gamecock Exterminating. These Terms and Conditions (“Terms”) govern your use of our website at gamecockext.com (the “Site”) and the pest control services we provide (the “Services”). By accessing the Site, contacting us through our forms, or receiving Services from Gamecock Exterminating (“we,” “our,” or “us”), you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree, please do not use our Site or Services.

1. Use of Our Website

Our Site is provided for informational purposes and to allow visitors to learn about our Services and contact us. You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Site.

You agree NOT to:

• Use the Site in any way that violates applicable federal, state, or local laws
• Attempt to gain unauthorized access to any part of the Site, our servers, or related systems
• Submit false, misleading, or fraudulent information through any contact form
• Use the Site to transmit spam, viruses, or any malicious code
• Copy, reproduce, or distribute Site content without our written permission

2. Description of Services

Gamecock Exterminating provides residential and commercial pest control services in and around Sumter, South Carolina. Specific Services, treatment plans, and pricing are determined based on your individual property, pest issues, and service preferences.

Our website does not currently process online bookings or payments. To request services, please use our contact form or call us directly at 803.469.7378.

3. Service Estimates and Agreements

Information provided through our Site or in initial consultations is for general informational purposes. Final pricing, scope of work, and service details will be confirmed through a written estimate or service agreement before work begins.

By approving an estimate or agreement and authorizing us to perform Services, you agree to the specific terms outlined in that document, in addition to these general Terms.

4. Service Guarantees and Warranties

Gamecock Exterminating stands behind the quality of our work. We offer service guarantees on covered pest treatments as outlined in your specific service agreement. If covered pests return between scheduled treatments, we will return to retreat the affected area at no additional charge.

Guarantees apply only when:

• Your account is current and in good standing
• Recommended treatment schedules and follow-up services are maintained
• Customer-recommended preparations and exclusions are completed
• Property conditions have not changed in ways that contribute to pest activity (e.g., new infestations introduced from outside, untreated structural issues)

Specific guarantee terms, covered pests, and exclusions vary by service plan and will be detailed in your service agreement.

5. Recurring Service Contracts

Many of our pest control plans involve recurring services on a monthly, bi-monthly, quarterly, or annual basis. By enrolling in a recurring service plan, you authorize Gamecock Exterminating to schedule and perform Services at the agreed-upon intervals.

Recurring service plans continue until canceled in accordance with the cancellation terms described below or in your service agreement. We will provide reasonable notice of upcoming scheduled treatments.

Pricing for recurring services may be adjusted from time to time. We will provide written notice of any price changes before they take effect.

6. Customer Responsibilities and Treatment Access

To ensure safe and effective pest control treatments, customers are responsible for the following:

Property Access

• Provide our technicians with safe and reasonable access to all areas requiring treatment
• Be present or arrange access for scheduled appointments when interior treatment is required
• Notify us in advance if access conditions change

Pets

• Inform us of all pets on the property, including dogs, cats, birds, fish, reptiles, and any other animals
• Secure pets in a safe area away from treatment zones during and after application as instructed by our technician
• Cover or remove fish tanks and bird cages if requested before interior treatments

Children and Household Members

• Keep children and other household members away from treated areas until products have dried or for the time period specified by our technician
• Inform us in advance of any household members with chemical sensitivities, respiratory conditions, pregnancy, or other health considerations that may affect treatment recommendations

Preparation

• Complete any preparation steps recommended by our team before treatment (such as clearing under sinks, vacuuming, or removing food items from treatment areas)
• Follow all post-treatment instructions provided by our technician

Failure to follow these requirements may affect the effectiveness of treatment, the validity of service guarantees, and the safety of household members and pets.

7. Cancellation and Refund Policy

Appointment Cancellations

We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule a scheduled service appointment. Cancellations made with less than 24 hours’ notice or missed appointments may be subject to a service or trip fee.

Recurring Service Cancellations

You may cancel a recurring service plan at any time by contacting us by phone or in writing. Cancellations are effective after the next scheduled service unless otherwise agreed. Some service agreements may include early termination terms; please refer to your specific agreement for details.

Refunds

Refund requests are reviewed on a case-by-case basis. If you are not satisfied with a service we have provided, please contact us within a reasonable time so we can address your concerns. In many cases, we will offer to retreat the affected area before issuing a refund.

Refunds will not be issued for completed services where access, preparation, or post-treatment requirements were not met by the customer.

8. Payment Terms

Payment for Services is due according to the terms specified in your service agreement or invoice. Late payments may result in service interruption, loss of guarantee coverage, and additional fees. We accept commonly used forms of payment as described at the time of service.

9. Intellectual Property

All content on the Site — including text, graphics, logos, images, and the Gamecock Exterminating name — is the property of Gamecock Exterminating or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any Site content for commercial purposes without our prior written consent.

10. Third-Party Links

Our Site may contain links to third-party websites or resources for your convenience. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party sites is at your own risk.

11. Disclaimers

The Site and its content are provided on an “as is” and “as available” basis. While we strive to keep information on the Site accurate and up to date, we make no warranties or representations regarding the completeness, reliability, or availability of the Site.

Pest control results can vary based on factors including property conditions, surrounding environment, customer preparation, and pest behavior. While we use professional methods and products to provide effective treatment, we cannot guarantee the complete elimination of all pests in every situation.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. Please review the Privacy Policy at gamecockext.com.

13. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles. Any disputes arising from these Terms or our Services will be handled in the appropriate courts located in Sumter County, South Carolina.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, technology, or legal requirements. The “Effective Date” at the top of this document indicates when it was last revised. Continued use of the Site or our Services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms or our Services, please contact us at:

Gamecock Exterminating

1570 Airport Rd

Sumter, SC 29153

Phone: 803.469.7378

Website: https://gamecockext.com

Business Hours: Monday–Friday, 8:00 AM – 5:00 PM